State Farm® Insurance Agent Tom McKinney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeff Morgan
July 10, 2024
5
out of
5
rating by Jeff Morgan
"I have been with Tom for 25 plus years and couldn't be happier."
We responded:
"Hi Jeff, thank you for your kind words. We are looking forward to another 25 plus years! Thank you for your loyalty, we appreciate you! "
Tayyab Shaik
March 16, 2023
5
out of
5
rating by Tayyab Shaik
"Rochelle Leetch is the best...Whenever I had a chance to Talk to her She gave 1000 percent service Satisfaction she's so calm and always try to understand your point and gives you satisfied service.👍👍👍..."
Richard Davis
February 17, 2023
5
out of
5
rating by Richard Davis
"Very professional and helpful , much more so than my agent with the same insurer."
We responded:
"Mr. Davis, thank you for your review and for being a loyal State Farm Customer. As a local office, we are happy to assist you anytime on behalf of your agent. We appreciate you! :-) Rochelle"
Alex Kjellgren
January 4, 2023
2
out of
5
rating by Alex Kjellgren
"Good service once you get a hold of them.Very hard to get a hold of. And sometimes takes several messages being left for them to call back"
We responded:
"Hello Alex, thank you for taking the time to talk with my team when they returned your call. In the future, I will work on being more accessible and if you need assistance outside of regular business hours, our afterhours team is available 5p - 9a M - Sun. Sincerely, Tom"
Desmund Tahoe
September 1, 2022
4
out of
5
rating by Desmund Tahoe
"Rochelle is great and has always been quick and efficient. I appreciate her attention to detail."
Marilyn Guzman
April 18, 2022
5
out of
5
rating by Marilyn Guzman
"I was speaking with Rochelle Leetch about information on Home owners insurance and what is covered and not. She is very knowledgeable and helpful . She answered my questions and is very patient and professional."
We responded:
"Thank you Marilyn for your review! I am happy to hear that all of your coverage questions were answered about Homeowner Insurance. Feel free to reach out to our office anytime. All of our team members are licensed professionals and look forward to servicing your insurance needs. We appreciate your business! Thank you for being a loyal customer!"
Nan O'Line
April 14, 2022
5
out of
5
rating by Nan O'Line
"I needed renters and auto insurance and the incomparable Rochelle answered my questions, was patient, gracious, and professional, and helped me with the solutions I needed. Since I couldn’t come into the office, particularly grateful that everything was handled so effectively by email and phone. Thank you!!"
We responded:
"Thank you Nan, for allowing our office to assist you with your Renters and Auto insurance needs. We try our best to make your transition as smooth as possible. We understand that life can get busy sometimes. Our staff is happy to assist you in a way that is convenient for you. We truly appreciate you and are always happy to help. Thank you for your kind words and we look forward to meeting you in the future."
Ricky Gerena
April 10, 2022
5
out of
5
rating by Ricky Gerena
"I spoke with Rochelle she was able to answer all the questions I had. She was very helpful and polite, I’d would definitely recommend anyone who’s looking for top notch service to ask to speak with her!"
We responded:
"Thank you Ricky for your kind words and for allowing us to assist you with your insurance needs. We love referrals! If there is anyone else we may assist with their insurance needs send them our way. We will be happy to assist them as well! We appreciate you!"
Jocelyn Cullers
April 8, 2022
5
out of
5
rating by Jocelyn Cullers
"Rochelle is Amazing!! She was able to get my car insurance down almost by half with better deductibles and coverage and I had been with my previous car insurance company since 2004!! Thank you so much Rochelle!!! You have always been so wonderful and professional and amazing!"
We responded:
"Thank you Jocelyn! We appreciate you leaving our office a review. I am happy to hear that Rochelle was able to assist you with your auto insurance needs. Not only were we able to offer you better coverage, we were able to offer better coverage at a lower price! Our staff goes above and beyond to protect your financial situation at a cost that you can afford. We appreciate you and look forward to assisting you with all of your insurance needs."
Troy Brown
March 31, 2022
5
out of
5
rating by Troy Brown
"Rochelle the office supervisor is very nice, helpful and welcoming whenever I need her and her staff for assistance. I have been a loyal and devoted customer for years and I highly recommend anyone looking for a good insurance company with helpful staff to accommodate there insurance needs."
We responded:
"Hi Troy! Thank you for your review. We really appreciate your loyalty and dedication to State Farm and to our office. Our staff is always here to assist you with all of your insurance needs. Thank you for being a valued customer."
Esther Vinson
March 24, 2022
5
out of
5
rating by Esther Vinson
"Rochelle is an excellent source of information. She is very knowledgeable in her job and always goes above and beyond to insure all information is related to her customers. Always ready to help and answe all concerns one may have. Her people skills are more than amazing in todays world it is so important to be caring, understanding, and compassionate and Rochelle is just that. Your business is very fortunate to employ such an outstanding customer oriented employee....a valuable asset to your company...."
We responded:
"Thank you Esther for your kind words. Rochelle has been a loyal and dedicated manager in my office for 20 years and I agree that I am very fortunate to employ her. She has always gone above and beyond for our customers and it doesn't surprise me that after all of this time she is still providing excellent service. In fact, our office makes it our business to provide great service to our customers. We appreciate you for allowing us to service your insurance needs."
Kingdom Soldier
March 24, 2022
5
out of
5
rating by Kingdom Soldier
"I had a great experience at your office. The young lady there named Rochelle is awesome and very helpful. I would definitely recommend state farm pg."
We responded:
"Thank you for leaving our office a review. We look forward continually providing you with excellent customer service. Thank you for letting me know that Rochelle was able to assist you with your insurance needs. Feel free to reach out to our office anytime. We appreciate you and are always happy to help."
Chip Lesley
March 21, 2022
5
out of
5
rating by Chip Lesley
"The staff is incredibly helpful and responsive; can’t thank them enough for helping protect our family."
We responded:
"Hello Chip, thank you for your continued loyalty to State Farm Insurance and for allowing our office to service your insurance needs. We appreciate you and are always happy to assist you with any questions or concerns that you may have. Thank you for leaving our office a review and for your kind words. We look forward to continually providing you with excellent customer service."
Mandy Roy
March 2, 2022
5
out of
5
rating by Mandy Roy
"Marissa was very efficient in helping me and ensured all of my questions were answered. She was very professional throughout the quoting process and I’m glad she was able to help me!"
We responded:
"Thank you Mandy for allowing our office to assist you with your insurance needs. I am happy to hear that Marissa provided you with great customer service and was able to answer all of your questions. Feel free to reach out to our office anytime. We look forward to assisting you."
Tony Camargo
February 4, 2022
5
out of
5
rating by Tony Camargo
"Awesome service!!! The agent Marissa was very helpful and answered all my questions over the phone."
We responded:
"Thank you for your review. I am glad that Marissa was able to answer all of your questions and concerns over the phone. Feel free to reach out to our office at any time. We appreciate you and are always happy to help."
Jennarose W Johnson
January 27, 2022
5
out of
5
rating by Jennarose W Johnson
"I have been consistently happy with the service I have received over the years with Tom McKinney and his team. Simply put, "THEY ROCK!""
We responded:
"Thank you for leaving us a review! We appreciate you and thank you for being a valued customer."
Cheryl Bubar
January 26, 2022
5
out of
5
rating by Cheryl Bubar
"Rochelle has been the most helpful and efficient State Farm Agent."
We responded:
"Hi Cheryl, thank you for leaving a review for our office. I am happy to see that Rochelle was very helpful and took care of your insurance needs. We look forward to continually serving you and proving you with efficient service. If there is anything else we can assist you with let us know. We are here for you."
Barbara Furtado
January 21, 2022
5
out of
5
rating by Barbara Furtado
"I give Marissa a 100 for the best and efficient service she gave me today!!!’👍👍👍"
We responded:
"Hi Barbara, I am happy to hear Marissa was able to assist you with your insurance needs. We appreciate you and look forward to providing you with the best customer service possible. Feel free to call or stop by our office anytime. We are here for you."
Marissa Fox
November 11, 2021
5
out of
5
rating by Marissa Fox
"Great office and friendly staff! Rochelle is great and helped me with all my insurance needs!"
We responded:
"Hi Marissa! Thank you for leaving a review for our office and for your kind words. I am happy to hear that Rochelle was able to assist you with your insurance needs. If there is anything else we can do to assist you don't hesitate to reach out. We appreciate you and are always happy to help."
Robin Lue
July 22, 2020
5
out of
5
rating by Robin Lue
"My mother has been using tom mikinney since she was a young woman born in 1949 and as soon as i was able to drive i also went with tom's son but this family business has never let me down all employees are so wonderful and go above it all to make sure you are taken care of and feel as thow you are coming home to visit every time you go in. I dont think i will ever change my insurance company because i feel like part of a family with tom Mckinney."
We responded:
"Hi Robin, Thank for your kind rating of our office and the service we provide to you and your mother. Please call us whenever you need any assistance with your insurance for you and your family. Best regards, Tom"
Baby Bear
October 20, 2018
1
out of
5
rating by Baby Bear
"Went in over a week ago was supposed to get a call back, still waiting! Bad communication with this office especially and state farm period."